Terms of service

Market Arrivals is a trade name of Anthony Nelson, a sole proprietor in Roanoke, Virginia ("we", "us"). "You" means the person who creates the account and, if you use the service for a company, that company too; you confirm you're allowed to accept these Terms for it. Accounts, the free trial and daily limits stay personal to you.

Email: support@marketarrivals.com

• Market Arrivals provides prospecting information about New York State businesses that have applied for or hold a liquor license, built from public records and online business listings (Overture Maps): maps, lists, saved searches, email alerts and exports.
• The service covers New York State only.
• Creating an account or subscribing means you agree to these Terms and the Privacy Policy.
• Opening full records without an account also means you agree to these Terms.

• The service is for business use. By creating an account or subscribing, you confirm you'll use it for your work or business, not for personal, family or household purposes.
• You must be 18 or older.
• One person per account.
• Keep your sign-in details secure.

You're responsible for how you use the information and for every call, text, email and visit you make with it. Some listed numbers may be an owner's personal or mobile phone.

• Follow the Telephone Consumer Protection Act and FCC rules, the Telemarketing Sales Rule where it applies, New York General Business Law §399-z, CAN-SPAM and any other law that applies. That includes Do Not Call rules: check the National Do Not Call Registry and your own list, call only between 8 a.m. and 9 p.m. local time, give your name and company, and offer to put the person on your do-not-call list.
• Don't call or text a mobile or home number using an autodialer, a prerecorded or artificial voice (including AI-generated voices and ringless voicemail), or automated texts without the consent the law requires.
• Honor every request to stop contacting a business or person within 10 business days, and keep honoring it.
• Stop using any contact a person tells you is personal, and any contact we tell you was removed at a person's request.
• Never harass, threaten, stalk or mislead anyone.
• Market Arrivals is not a consumer reporting agency. Don't use the service to decide anyone's eligibility for credit (including trade credit an owner would be personally liable for), insurance, employment, housing or any other purpose covered by the Fair Credit Reporting Act or similar state law.
• Don't resell, sublicense or publish the data, share your sign-in, use the data to build a competing dataset, get around daily limits, store Social Security, bank or health details in notes, or disrupt the service.

We may close accounts that break these rules.

• Free access: the top 3 matches for any search, every match on the map, and 10 full records.
• Members: 300 full records and 1,000 exported prospects a day.
• Members' daily limits reset at midnight Eastern Time.
• We'll change member limits only as described in Availability and changes to these Terms.

• The subscription is $49 per month. Eligible new members get a 14-day free trial that starts at checkout with a card.
• The card is charged $49 when the trial ends, and the plan renews monthly until canceled.
• Creating an account alone doesn't start a trial.
• One free trial per person. Rejoining after a subscription ends is charged at once, with no trial.

Canceling

• You can cancel at any time, whatever the state of your payments, in Account. If a payment has failed, canceling stops all further attempts to charge you.
• Canceling during the trial avoids the first charge, and canceling a paid plan stops the next renewal. Either way you keep access until the trial or the month you paid for ends.
• Can't sign in? Email support@marketarrivals.com and say you want to cancel. Your cancellation takes effect when we receive your email; we'll confirm within one business day and refund any charge made after we received it.

Price changes

• If we change the price, we'll email you and show a notice in Account 14 to 30 days before your first charge at the new price, with how to cancel. A new price never applies to time you've already paid for. If you're charged a new price you didn't agree to, you can cancel within 14 days after that charge and we'll refund the unused part of that month.

• First payment: if you ask within 14 days after the charge made when your free trial ends, we refund it in full, once per person.
• Renewals: if you ask within 7 days after a monthly renewal charge, we refund it in full, once in any 12 months.
• Rejoining: the charge when you rejoin isn't covered by the first-payment refund; later renewals are.
• Our errors: we refund in full any charge made in error, such as a duplicate charge or a charge after you canceled. If the service is unavailable more than 3 days in a row for reasons within our control, ask and we'll refund a prorated share of that month.
• When we refund a first payment or renewal under this section, we cancel the subscription and your access ends when the refund is issued.
• To ask, email support@marketarrivals.com from your account email with the payment date. Don't send card details. We reply within 2 business days and issue approved refunds within 5 business days, to the original payment method.
• Closing your account doesn't end these rights.

Prices are in US dollars. Prices exclude sales tax. If tax applies where you are, it's shown at checkout before you pay. We collect sales tax only where we're registered to; otherwise you're responsible for any sales or use tax you owe.

• Licensing data is refreshed regularly from public records. Licensing activity and opening dates are shown separately. A license doesn't mean a business is open.
• Contact details appear where public records and online business listings (Overture Maps) list them, each with its source. They may be incomplete or out of date.
• There is no guarantee of accuracy, completeness, sales, exclusive leads or any relationship with a business.

While you use Market Arrivals in line with these Terms, free or paid, we give you a non-exclusive, non-transferable right to use the service and its information for your own business prospecting, or that of the business you work for, within the daily limits. The service, its software and our selection, matching and arrangement of the information belong to us. Public records and open data stay available from their original sources under those sources' terms, and these Terms don't limit what you do with data you get from them directly. After your access ends you may keep using exports and printouts you made for your own business prospecting, under Acceptable use. What you add (list names, marks, notes, follow-up dates, saved searches) is yours; you let us store and process it to run, support and secure the service as the Privacy Policy describes.

Anyone can report incorrect information or ask for a personal contact to be removed at marketarrivals.com/sources#report or by email at support@marketarrivals.com. Approved removals stay removed after each update.

• The service may be limited temporarily for maintenance, security or misuse.
• For a material change, we'll email you and show a notice in the app at least 14 days before it takes effect (and no more than 30 days before, for a change to price or subscription terms), with how to cancel. Changes apply only going forward and never to a dispute that arose before the change. If you keep using the service after the effective date, the updated Terms apply.
• Every earlier version stays online at its own address.

Earlier versions

• Terms effective Sep 25, 2026

We may suspend or close an account that breaks these Terms, doesn't pay, or misuses the service, after notice where practical. We may stop offering the service or close an account for another reason with at least 30 days' email notice, and refund paid time you can't use. If a payment fails we retry for up to 14 days and you keep access; if it still fails, the subscription ends and you won't be charged again.

Closing your account ends your access and any remaining trial or paid time at once, and ends your subscription so you won't be charged again. It deletes your lists, saved searches, marks, notes and sign-in. Closing doesn't refund anything automatically, but you can still ask under Refunds.

We keep billing and consent records for 6 years after your last payment or after your account closes, whichever is later, as the Privacy Policy describes.

Except for the express promises in these Terms, the service and all information in it are provided "as is", "as available" and "with all faults". To the extent the law allows, we disclaim all implied warranties, including merchantability, quality, fitness for a particular purpose and accuracy. There is no warranty against interference with your enjoyment of the information or against infringement. We don't promise the service will meet your particular needs or be uninterrupted or error-free.

To the extent the law allows: our total liability for all claims relating to the service or these Terms, combined, is limited to the greater of what you paid us in the 12 months before the event giving rise to the claim, or $100. We aren't liable for indirect, incidental, special, consequential, exemplary or punitive damages, or lost profits, sales or data. These limits apply under any legal theory; each is independent of the others and of any remedy, and applies even if a remedy fails of its essential purpose. They don't limit liability for fraud or willful misconduct, or anything else the law doesn't allow to be limited.

If someone other than you, including a business or person you contacted or a government agency, brings a claim against Anthony Nelson (Market Arrivals) arising from your outreach, your use or sharing of information from the service, your violation of law in connection with the service, or your breach of these Terms, you'll pay the resulting losses, judgments, fines, settlements you approve (not unreasonably withheld) and reasonable attorneys' fees and costs. At our choice, you'll defend the claim with counsel we reasonably approve or pay our reasonable defense costs as billed. We'll tell you promptly; a delay reduces what you owe only to the extent it harms your defense. This doesn't cover the part of any claim caused by our own breach, negligence or misconduct. If we must sue to enforce this section and win, you'll also pay our reasonable fees for that.

These Terms are governed by the law of Virginia.

Before filing a claim, email us what's wrong and what you want; we'll both try in good faith to resolve it within 30 days. Any dispute will be decided exclusively by the state courts located in the City of Roanoke, Virginia, or the U.S. District Court for the Western District of Virginia, Roanoke Division, and both of us consent to their jurisdiction and venue. Either of us may bring an individual claim in the small-claims division of the City of Roanoke General District Court. We may ask any court to stop misuse of the service or its data. Because the service is for business use, each of us agrees, to the extent the law allows, to bring claims only individually and not in any class, collective or representative action, and waives trial by jury.

• Whole agreement: these Terms and the Privacy Policy are the whole agreement between you and us about the service, but we'll honor any more generous refund or cancellation promise shown to you before checkout.
• Severability: if a court finds any part of these Terms unenforceable, the rest stays in effect.
• No waiver: if we don't enforce a term right away, we haven't waived it.
• Assignment: you can't transfer your account or these Terms. We may transfer these Terms to a company we form or control, or to anyone who takes over the service; that company takes our place, and we'll tell you.
• Events beyond control: neither of us is responsible for a delay or failure caused by events beyond our reasonable control, such as a provider's outage, a natural disaster or government action. This never excuses refunding paid time you couldn't use.
• Notices: we send notices to your account email and show them in the app. You can send notices to support@marketarrivals.com or our mailing address.
• Survival: Refunds, Taxes, Your license to the service, Disclaimer of warranties, Limitation of liability, Indemnity, Governing law and disputes and this General section continue after your account or subscription ends.
• No third-party rights: these Terms don't give anyone else any rights.

Nothing in these Terms limits rights that cannot legally be waived.

Email: support@marketarrivals.com